HIGH SCHOOL TASKERS, A PUBLIC BENEFIT LLC

COMMUNITY CUSTOMER AGREEMENT

This Customer Agreement ("Agreement") is entered into between High School Taskers, a Public Benefit LLC ("Taskers," "we," "us," or "our"), and you, the customer ("Customer," "you," or "your"). By creating an account, booking, or using the Taskers platform, you agree to the terms below.

1. Community‑First Program Overview

High School Taskers is a community‑based, student‑led entrepreneurship program. Students (generally ages 16+) launch, operate, and grow real local service businesses that serve families in their community.

Taskers is not a school program, not a municipal program, and not an employer of the students. Taskers operates a community platform and support program that enables families to engage local student‑run businesses while students gain real‑world experience in entrepreneurship, responsibility, and customer service.

Taskers may receive philanthropic or program support from the Taskers Foundation (a 501(c)(3)) to help launch and operate community programs. Such support does not create any agency, partnership, employment, or joint venture relationship with Customers, Students, schools, or municipalities.

2. Educational & Community Purpose

In addition to facilitating Services, Taskers provides a real‑world startup learning environment where participating students learn how to:

Launch and price services
Communicate with customers
Manage scheduling and operations
Understand basic marketing and financial concepts

Taskers offers optional workshops, resources, and guidance to support student learning. Participation in educational workshops is optional and students remain responsible for balancing academic, extracurricular, and family commitments.

3. Always‑On Community Communication

Taskers provides an in‑app group communication channel between:

The Customer
The Student Tasker
The Taskers Services Team

This channel exists to support community safety, transparency, and issue resolution (e.g., check‑ins, schedule changes, access questions, or concerns).

Required check‑ins may include: (a) "On My Way" (if applicable), (b) "Arrived," and (c) "Completed." Certain services may request brief photo confirmation.

Customers agree to:

Communicate only through the platform
Respond reasonably to messages
Avoid off‑platform payments or coordination

If a situation appears unsafe or communication breaks down, the Student may decline or end the service and notify the Taskers Services Team.

4. Payment Processing & Revenue Sharing

All payments are processed through the Taskers platform at the time of booking.

Students providing Services are independent contractors operating their own student-run businesses, not employees of Taskers, any school, or any municipality.

After deducting a program service fee (generally up to 25%), Taskers remits approximately 75% of gross service revenue to student providers for non-vocational services. Tips paid through the platform go entirely to the student.

Use of Program Service Fee (Community Transparency)

The Taskers program service fee exists to support the legitimate, ongoing costs required to safely operate and sustain a community-based, student-led entrepreneurship program, including but not limited to:

Technology platform development, hosting, security, and payment processing fees
Background operations and customer support (including Always-On communication and issue resolution)
Insurance administration, compliance, and risk-management infrastructure
Student onboarding, training resources, and optional workshops
Community launch costs, marketing, and local outreach
Administrative, legal, accounting, and regulatory compliance expenses

These costs ensure that students can focus on operating their businesses while families receive a reliable, well-supported community experience. The program service fee is not a wage, not a commission paid to students, and not a municipal or school fee.

Vocational or licensed programs (where applicable) may include educational credit, scholarship participation, or other program-specific structures disclosed at booking.

5. Independent Contractor Relationship

All Student Taskers are independent contractors. Taskers:

Does not supervise or control how Services are performed
Does not provide employment benefits
Does not guarantee outcomes or performance

Customers hire Student Taskers at their own discretion and risk and agree to provide a reasonably safe environment for Services to be performed.

6. Community Risk Allocation & Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless:

High School Taskers, a Public Benefit LLC
The Taskers Foundation
Their owners, officers, managers, employees, agents, and affiliates

from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of:

Services performed by a Student Tasker you engage;
Injury, property damage, or loss occurring on your premises;
Unsafe conditions, pets, tools, or equipment you control;
Your breach of this Agreement or applicable law.

7. Mutual Community Waiver (Families & Students)

You agree not to bring claims against Student Taskers (or their parent/guardian) for ordinary accidents or incidental property damage arising from Services.

Likewise, Student Taskers agree not to bring claims against Customers for ordinary accidents arising from property conditions, pets, or equipment.

This mutual waiver does not apply to gross negligence or intentional misconduct.

8. Insurance Responsibility

Customers acknowledge that:

They are responsible for maintaining homeowners’ or renters’ insurance;
Student Taskers may or may not carry personal general liability insurance;
Taskers and the Taskers Foundation do not provide insurance coverage for Services.

9. Cancellations

24+ hours’ notice: full refund
Less than 24 hours: refund of approximately 75%
No‑show or unsafe environment: up to 100% charge

Taskers may reschedule or cancel Services due to safety or unforeseen circumstances, with appropriate refunds.

10. Limitation of Liability

To the maximum extent permitted by law, Taskers’ total liability for any claim shall not exceed the amount paid for the specific Service giving rise to the claim.

11. No Circumvention (Community Fairness)

Customers agree not to hire Student Taskers directly outside the platform during or after participation. Circumvention undermines the community program and constitutes a material breach.

12. Governing Law

This Agreement is governed by the laws of the State in which the Services are performed.

13. Acceptance

By using the Taskers platform, you acknowledge that you understand and agree to this community‑first, student‑led model, including the independent contractor relationship and risk allocation described above.